Many of us are struggling financially with the increases in food and energy bills, financial help and advice is available from Manchester City Council helpline:
- Free advice line 0800 023 2692 open Monday to Friday 9am to 4.30pm
- Benefits and help with your rent
- Advice about debt and paying bills
- Food support – help to find community food provision near you
- Help to get online - support to access the internet, laptops, phones and data.
Citizens Advice Manchester
Free, confidential and impartial advice on debt, welfare benefits, energy, housing, employment and more.
Community Hubs
The Avenue Library - Every other Friday 9:30am - 1pm
North City Library, M9 8AE - every other Wednesday - 9:30am - 1pm
Video Advice drop-in: Avenue Library (Blackley), M9 6HW - Tuesday AM
Energyworks
Offer support with energy bills, draught-proofing, LED lightbulbs and grants.
You may be eligible if you are struggling with fuel bills, on a low income or have a long-term health condition.
For advice over the phone or a home visit, call 0800 090 3638 (waiting time applies)
Email: energywork@groundwork.org.uk (faster response)
Pension Top-up
Thousands of people across Manchester are missing out on Pension Credit, Attendance Allowance, Winter Fuel Payment and Housing Benefit. If you're 75 or over, you can get a free TV licence and could qualify to get your rent paid.
- For a FREE benefit check and assessment, call Independent Age on: 0800 319 6789
- Or visit manchester.gov.uk/credit
Age UK Manchester
Information and Advice Service for those aged 60+
Carers Manchester and The Contact Point
Do you support a relative, partner or friend because they need help due to physical or mental illness, disability, frailty or addiction and could not manage without that support?
Welfare and Benefits Advisors can provide free benefits checks and advice to support unpaid carers.
Manchester Carers Centre
Provide money saving advice and a grants service for carers to access respite breaks, IT Support, SIM Cards with Data Packages, white goods, food, clothing and essential equipment
Gateway M40
Provides free face to face Independent debt advice, welfare rights advocacy services including support with benefit applications, grants and ongoing support to anyone who needs it, regardless of background or circumstances. Contact 0161-202-3511 or email info@gatewayM40.org for further information. www.gatewayM40.org
Community outreach at:
- 9am - 12pm Morning Drop-in at No.93 Wellbeing Centre 93 Church Lane, Harpurhey, M9 5BG last 2 Tuesdays of the month
- 12pm - 3pm at Blackley Community Hub, Victoria Avenue – first 2 Thursdays of the month
- 11am - 2pm Church of the Saviour, Collyhurst with food pantry – every Monday
Greater Manchester Immigration Aid Unit
Offer free legal immigration advice, representation and support services to people seeking asylum, refugees, children and vulnerable adults
- Advice Line Our advice line operates on Mondays AND Fridays from 9:30am to 1pm, and on Wednesdays from 1:30pm to 4:30pm.
- Referrals and requests for advice should be made using our webform.
Cheetham Hill Advice Centre
Charity providing free confidential advice.
- Advice Phone line 0161 740 8999
- Face-to-face advice available
- Interpreters can be arranged
- Phone 0161 740 8999 for our opening hours and appointments.
Yes Manchester
Provides free employment support to North Manchester residents.
Offering services from welcoming community bases in, Harpurhey, Higher Blackley, Newton Heath, and Collyhurst.
Support includes: •
- One-to-one guidance
- Digital skills support to help you get online and search for work
- Assistance with CV writing, job applications, and interview preparation
- Access to training and volunteering opportunities
- Careers guidance and much more
Call to book an appointment 0161 260 1600 Email yesinfo@yesmanchester.co.uk www.yesmanchester.org
Manchester City Council Appeals Representation Team
Provide advice and consultation as well as possible representation at appeal hearings against a Department of Work and Pensions decision to refuse or pay less than expected for the following benefits:
- Employment and Support Allowance
- Personal Independence Payment
- Attendance Allowance
- Universal Credit & other benefits (we are unable to assist with Housing Benefit or Council Tax Support appeals)
Contact: 0161 205 7321 Email: ma-appeals@manchester.gov.uk
