New ways of working

Arrow In this section

As well as ensuring standards of existing community health and social care are high across the city, MLCO has developed a range of new models of care that are changing how community services work in the city.

Care has been redesigned based on international best practice with our health and care teams working together to deliver them. You can read about some of the new ways of working here:

Integrated Neighbourhood Teams

Our neighbourhood approach to care in Manchester is based around 12 neighbourhood teams with NHS community health, adult social care and partners in the community working together. Click here to read more.


Manchester Case Management

A pioneering scheme wrapping care and support around people with the most complex health and care needs in Manchester. Teams are led by a GP, working alongside a nurse, social worker, wellbeing adviser and pharmacist. Click here to read more.


A model of integrated palliative care for people in their last 12 months of life that is being rolled out citywide with funding from Macmillan. Click here to read more.


Manchester Community Response (MCR) is the umbrella name for a range of health and social care services that aim to provide short term care to keep people safe and well in the community and out of hospital. Click here to read more.



Health Development Coordinators

Health Development Coordinators support neighbourhoods to identify priorities and opportunities, develop and deliver plans, co-design local solutions, and access resources to build community capacity and improve health and wellbeing.



Care Navigators

Care Navigators work with people who have many health and care needs and are receiving support from different agencies. Their focus is in simplifying peoples’ care journeys – signposting people to the right services for their needs.