In this toolkit, we explain why we produced this campaign and who has been involved in designing it. We also provide wording and instructions on how to use the designs. 

What are we asking? 

Safeguarding can be challenging – a term often misunderstood or even feared – and a role of social care that can be distressing for people. 

We are launching a new campaign to help people know more about what safeguarding is and how to access safeguarding support for themselves or people they know. 

About the campaign 

In 2023 Manchester City Council started a project to learn more about people’s lived experience of safeguarding. Council staff working in safeguarding connected with Manchester People First, Healthwatch and the Afro Caribbean Care Group to hold community sessions with people who had experienced safeguarding. During those sessions, attendees agreed six areas that needed improvement: 

• Citizen’s voice 
• Clarity of processes 
• Communication 
• Fear of raising safeguarding concerns 
• Prevention 
• Cultural awareness. 

During the sessions, three people with lived experience volunteered to support safeguarding improvement alongside Healthwatch, Manchester City Council and Manchester Local Care Organisation. The group named itself Our Safeguarding Voices Action Group and agreed a programme of work to address the issues raised in the community sessions. So far, the group has: 

• Codesigned and tested an accessible campaign to raise awareness of what safeguarding is and how to report concerns. This is what we are launching today. 

• Agreed to increase membership, subject to new members agreeing to the group’s core values and being supported to join the group by the Co-production Lead and Safeguarding Manager. For more information, contact Brendan.Gallagher@manchester.gov.uk 

• Started planning the next phase of the programme to improve people’s experience of adult safeguarding in Manchester. 

 

Asset description		Instructions for how to use the asset
Safeguarding poster [PDF, 1.4MB]		If you would like to order printed copies of this poster, please contact communications@manchesterlco.org Please display the poster where people will be able to clearly read it.
Safeguarding graphic for digital screens [PDF, 2.8MB]		Please add this digital screen design to your rotation in places where members of the public will be able to clearly read it.
Safeguarding social media graphic [JPG, 175KB]		Please use this wording when you post:    If you have a safeguarding concern about yourself or someone else, contact Manchester City Council.  📞 0161 234 5001 📧 mcsreply@manchester.gov.uk To find out more about adult safeguarding in Manchester, visit: www.manchester.gov.uk/report-abuse-neglect