Bladder and Bowel Service – South Manchester

Bladder and Bowel Service – South Manchester

The Bladder and Bowel Service offers evidence-based advice, assessment and treatment of bladder and bowel dysfunction. Our specialist nursing team provides advice, support, education, and training to carers, healthcare professionals, and external agencies.

We aim to:

  • Support people to become continent where achievable and when not, to provide access to the appropriate management of products and specialist onward referral where required
  • Reduce the number of inappropriate referrals to secondary care and wider NHS services e.g. GP, and physiotherapy by providing appropriate, evidence-based, specialist care in the community
We support people over the age of 16, registered with a South Manchester GP, who have:
  • leaking urine (when coughing, lifting or laughing, sneezing)
  • strong urgent need to pass urine i.e. going to the toilet more than six times each day, getting up at night to go to the toilet more than three times
  • constipation, frequency or bowel leakage
Our specialist nurses hold clinics across the South Manchester area.
  • If people cannot attend a clinic, a home visit can be arranged through the continence service.
  • If people are housebound or in a residential home they may be referred to the District Nursing Service for assessment.
  • We operate a telephone advice line (0161 549 6642) for patients, carers and members of the public. The advice line provides information about continence, its management and treatments. It operates weekdays between 3:00pm and 4:00pm.
  • We provide a continence promotion and advisory service to MFT to ensure patients’ continence needs are identified at the point of care, to ensure treatment is initiated where possible, and that patients are correctly discharged to reduce continence-related re-admissions.
We also provide:
  • Continence product reviews
  • Joint visits for complex patients
  • Support and education for carers and other healthcare professionals

Access to the community service is via an open referral system. Referrals for assessment are accepted from all sources, including self-referral.

All referrals to the service are triaged on entry to the service, if they are unsuitable for the service the referral will be redirected and the referrer informed.

We accept referrals from GPs via our generic email.

Community referrals from all other sources including self-referrals can be made via telephone (0161 549 6641) or by filling in one of the forms below:

Self-Referral Form [Word 53KB]

Healthcare Professional Referral Form [Word 73KB] 

Contact information

South Manchester Bladder and Bowel Team
Brownley Green Health Centre,
171 Brownley Road,
M22 9UH

Email: /

Phone: 0161 549 6641 (Referral and Appointments) / 0161 549 6642 (Advice Line – Manned between 14:00 and 15:00)


Opening hours

Community: Monday to Friday 8:30am to 4:30pm (excluding bank holidays)
Out-of-hours: Please leave a voicemail and someone will return your call within two working days.

World Continence Week

Every year our services celebrates World Continence Week to raise awareness of conditions, showcase our services and highlight what support we offer to our patients.

WCW is always held on the last Monday to Sunday in June each year.

World Continence Week (WCW) is an annual initiative managed and run by the International Continence Society (ICS). It’s primary aim is to raise awareness of incontinence-related issues.

Vision of World Continence Week

  • Globally facilitate continence awareness and promotion to improve health, wellness and quality of life.
  • Provide a reputable forum for those seeking information on Continence Promotion and therapies.
  • Create a worldwide network of events and organisations that will be recognised as leading authorities of Continence and Bladder and Bowel Health information.
  • Further establish Continence Awareness and promote a multi-disciplinary approach to treatment.