Our aim is to:

• Reduce hospital admissions
• Reduce long term admissions to care or nursing homes
• Support faster discharge from hospital
• Maximise people’s independence by helping them to remain in their own homes, supported in their own communities.

• People who need a short-term health and social care rehabilitation intervention
• People at risk of hospital admission who can be safely supported and managed in their own home or care/nursing home.

• Placing the person at the centre of support planning activity
• Promoting wellbeing and independence and enabling self-care – by focusing on the person’s strengths, goals and what matters to them
• Multidisciplinary working by health and social care professionals.
• Integrated working can reduce barriers and duplication and focus on what’s most important to the person we are helping.
• MCR also plays a big part in helping to relieve the pressure on our hospitals and primary care system, by providing a quick and timely response to cases that may have previously ended up going to hospital, unnecessarily.

• Over 18 years old
• Live in Manchester and / or registered with a Manchester GP
• Have a suitable home environment to return to or remain in (own home or care home)
• Able and willing to respond to a programme of care promoting rehabilitation and independence
• Able to have medical and nursing needs met in the community
• Deemed ‘medically fit’ if referred from an acute hospital bed
• The person must give their consent to the service

Crisis Response

Harpurhey District Office,
Moston Lane
Manchester
M9 4DD

Phone: 0161 667 3292 / 0161 667 3293 /0161 617 3292

Reablement, home pathway and other services under the MCR umbrella operate seven days a week from 8:00am to 5:00pm.

The Crisis Response Service runs seven days a week, 4:30pm to 10:00pm. Last referrals are 8:30pm.

Crisis Response Out of Hours Phone: 07816 064 131