Palliative care is care given to people with chronic, often life-limiting illness. Our focus is on improving quality of life. We have a city wide service that provides seamless care. The service is delivered by MLCO staff in partnership with Macmillan Cancer Support.
Who is the service for?
Our service is usually for people whose illness means they are thought to be in the last year of life. However, we also provide care for people with longer life-limiting illness. We also provide support to families and carers. This is a really important part of supporting patients.
What does the service provide?
The service works from three hubs across Manchester so our teams work in their local neighbourhoods. The hubs are located in North, Central and South Manchester.
The teams provide support for adults facing life-limiting illness who are registered with a Manchester GP. The most common example is cancer, but our teams support patients with other conditions. We visit patients in their own home or care home. We also provide telephone support and advice when required.
The teams recognise that emotional, family, financial and spiritual concerns may be just as important to you as physical problems. We can:
- Provide treatment and advice to help manage any symptoms
- Offer practical advice and support to do the things that are important to you
- Support families and carers
- Signpost to other services including financial advice
- Support you to make choices and plan for your future.
Who is in the team?
Patients will see a specialist Macmillan professional. These are staff with specialist training. In the team there are a number of professionals who work together as one team.
Our staff include:
- Specialist Nurses
- Occupational Therapists
- Speech and Language Therapists
- Medical Consultants
- Assistant Practitioners
- Support staff.
Our teams work closely with GPs, District Nurses, urgent response teams, hospices and hospital teams. Our aim is to make your care as easy as possible. We do this by coordinating the service you will receive with other professionals.
When is the service available?
The service is open seven days a week, 365 days a year, always there for you.
Who can refer to the service?
- Professionals – Your GP, District Nurse, Hospital Doctor or Nurse can refer you to our community service. They can download the referral form in the further resources section at the bottom of this page
- Self-referral – If you prefer, you or a member of your family can contact us by telephone and speak to one of our team using the contact numbers below for the team in the part of Manchester where you live.
Where is the service provided?
Each hub operates from 8am-7pm, seven days a week. Our team visit people in their own home or place of residence. You can contact the centre in the area where you live.
North Manchester Macmillan Hub
Cornerstones Health Centre
2 Graham Street
T – 0161 470 6719
Central Manchester Macmillan Hub
Longsight Health Centre
T – 0161 248 1252
South Manchester Macmillan Hub
1 Stancliffe Road
Manchester M22 4PJ
T – 0161 946 8297 or 0300 303 9650 (single point of access number)
Other useful contacts and information
- Macmillan Cancer Support website – www.macmillan.org.uk
- Macmillan cancer line – National advice line. Open seven days a week from 8am to 8pm. Freephone 0808 808 0000 or email firstname.lastname@example.org
- St Annes Hospice 24 hour Advice Line – 0800 970 7970
- How the Macmillan team can help you – Easy Read LeafletBelow documents should be accessed only after seeking specialist advice
- First line advice for patients with oesophageal related swallowing difficulties
- Food fortification to increase calorie intake
- Macmillan Service Leaflet [PDF 963kb]
- Macmillan Referral Form [Word Doc 139kb]
- Referral Criteria [PDF 274kb]
- Macmillan AHP Specialist Referral Criteria [PDF 352kb]
- MMSPCP User Involvement Report Mid Programme 2021 [PDF 1.7mb]
Easy Read Leaflets available as webpages on links below:
- How the Macmillan team can help you – Easy Read Leaflet webpage
- Manchester Macmillan Palliative Care Support Service Leaflet webpage