Intermediate Care – Central Manchester
The Intermediate Care service provides short term rehabilitation to enable service users to regain their optimal levels of independence.
Intermediate Care is a service that provides rehabilitation care and support to people across Manchester. We aim to provide the support people need to be independent in the community following a stay in hospital or after an issue that has impacted on their usual ability to live independently.
We provide care in our 24 hour intermediate care units, or can provide care at home.
Adults who are not quite ill enough to be in hospital, or have recovered after a stay in hospital, but not quite well enough to manage on their own at home.
If you are able to stay at home, or to go straight home from hospital, you can receive intermediate care in your own home. The Intermediate Care Team will visit you to help you regain your independence. Carers may be arranged to help you short term over this period also.
If you are unable to stay at home or to go straight home from hospital, you will be assessed to go to an intermediate care residential or nursing unit, where the team will start working with you. The units have single rooms and support staff are available 24 hours a day.
You will be allocated a Key Worker who will be your main contact in the service; he/she will act as your advocate throughout your journey within the service.
Contact information
Central Manchester Intermediate Care
Willowbank Lodge
67 Cavendish Road
West Didsbury
M20 1JG
Phone: 0161 230 3010
Opening hours
Monday to Sunday, 24 hours a day.
Referral is 8:30am – 5pm, 7 days or via rapid response outside of these hours.
Willowbank Lodge is our new LCO Intermediate Care Unit for Central Manchester.
Located on Cavendish Road in West Didsbury, Willowbank Lodge has 23 rooms, each with en-suite toilet and shower room, as well as other fantastic facilities that will allow us to provide an enhanced rehabilitation service in the community.
Our service moved to Willowbank Lodge in October 2025 from Delamere House in Gorton.
Willowbank Lodge
67 Cavendish Road
West Didsbury
M20 1JG
Phone: 0161 230 3010
Referral Process
The new referral process for the Intermediate Care Home Pathway Team in central Manchester aims to enhance service delivery. The new form requests all necessary information required for a comprehensive evaluation of each referral, ensuring an accurate assessment of patient needs.
To refer patients, please fully complete the new referral form and email it to: mft.central.intermediate.care@nhs.net
All referrals must now be submitted through this system to ensure timely and accurate processing.
For any questions or further information regarding the new referral process, please contact the Home Pathway Intermediate Care Team:
Duty Phone: 0779 157 4469 (available from Monday to Friday, 8am to 4pm)
Email: mft.central.intermediate.care@nhs.net
Referral Form
Intermediate Care Home Pathway Referral Form [Word doc, 58KB]