Continence Service – Central Manchester

The Community Continence Service provides assessment, diagnosis and treatment for adults with bladder and bowel incontinence within Central Manchester. Investigations available from the service include urinalysis, bladder scanning, digital rectal examination and pelvic floor assessment. The service aims to enable people to become continent where achievable and where intractable access to or advice on appropriate products and specialist referral where required.

Within the service, there are clinicians with special interests in: Urology, Gynaecology and Bowel dysfunction. The service has integrated care pathways with the Urology and Urogynaecology department at Saint Mary’s Hospital and Manchester Royal Infirmary.

The service offers both clinic and home visits and is available for all patients registered with a Central Manchester GP.

We provide education and training to patients and carers as part of their assessment. Training is also provided on a group basis with sessions provided in care homes, charitable organisations, and the voluntary sector on request. The service provides an annual training programme for health care professionals. We have a series of patient advice leaflets which can be given to support treatment programmes.

The Community Continence Prescription Service is a specialist service responsible for prescribing continence products e.g. urinary catheters, drainage bags, intermittent catheters, sheaths and anal plugs. The service can also help with any queries patients may have, and can liaise with healthcare professionals, pharmacies and delivery companies.


Levenshulme Health Centre, Dunstable Street, Levenshulme, Manchester, M19 3BX

Clinics are held in a number of different Health Centres in the Central Manchester area


Monday to Friday 8.30 am – 4.30 pm (excluding bank holidays).

Contact Details:

Community Continence Team: 0161 861 2334

Community Continence Prescription Service (Cobweb) : 0161 861 2333


Sue Francis, Community Continence Team Lead

Sam Whalley, Continence Specialist Nurse

Angela Howe, Continence Specialist Nurse

Sonia Paul, Continence Prescription Nurse

Helen Dearden, Assistant Practitioner

Binta Sumareh, Administrator


Bladder and bowel incontinence.


Community Continence Service:

General Practitioner referrals are only accepted via the Integrated Care Gateway. Other health and social care professionals can refer to the service using a continence service referral form.  Referrals are accepted from any source and self-referrals are welcomed.

The following patients are not accepted and are redirected to secondary care urologists:

  • Haematuria
  • Male patients unless underlying pathology has been excluded
  • Female patients with significant prolapse or pelvic/bladder pain
  • Patients with recurrent urinary tract infections

Community Continence Prescription Service:

Referrals accepted from healthcare professionals only. Tel: 0161 861 2333

Additional Information:

  • Service information leaflets available on request Tel: 0161 861 2334