Contact Us

Contact us

Please find all of our contact information below.
For all general enquiries, please email communications@manchesterlco.org

Manchester Local Care Organisation
Bridgewater House,
5th Floor,
58-60 Whitworth Street,
Manchester
M1 6LT

  • Bridgewater House is on Whitworth Street in Manchester City Centre, a short walk from Oxford Road Station.

  • It is around 5-10 minutes walk from St Peter’s Square Metrolink stop and 10-15 minutes walk from Piccadilly mainline train station.

  • There is limited metered street parking near the building and a large NCP Car Park directly next door.

For all general enquiries, email communications@manchesterlco.org 
We aim to get back to you as soon as possible.
Please note that sending email to this address is not secure so should not be used for sending information regarding treatment or personal information.

Visit our social media channels:
Twitter
Facebook
Instagram

Media, event and communications enquiries should be sent to chris.horner1@nhs.net marked for the attention of the communications team.

As a patient, relative, carer or a member of the public, you may want to send us a compliment, complaint, feedback or ask questions about the services we provide.

For our community health services:

If you have any suggestions, comments or concerns about the services you have received, the Patient Advice and Liaison Service (PALS) team are here to help. Whether you are a patient, a relative, friend or carer, they will listen to your concerns, help make your voice heard and liaise with the relevant staff to sort out any problems quickly.

The PALS team can provide information about NHS services and other sources of help such as Citizen’s Advice Bureau and support you through an anxious time. They also give a voice to patients’ issues, help to identify gaps in services and report to the Trust Board.

Contact the team by email pals@mft.nhs.uk or call 0161 276 8686.

For more information about PALS and this process, visit the MFT Patient Experience page

For our adult social care services:

We welcome any feedback that helps us improve and maintain high standards, all feedback and complaints will be dealt with fairly and sensitively.

You can contact us by completing our complaints form or send your complaint to:

Customer Feedback
Corporate Complaints Team
PO Box 532
Town Hall
Manchester
M60 2LA

Telephone: 0161 234 3012

Click here for more information about the feedback and complaints procedure.

Not sure who to contact?

For any other queries or feedback, please contact us via communications@manchesterlco.org and we will assist you.