Accessibility statement for Manchester Local Care Organisation

This accessibility statement applies to manchesterlco.org

This website is managed by Manchester Local Care Organisation. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• you cannot modify the line height or spacing of text
• some older PDF documents are not fully accessible to screen reader software
• some video streams do not have captions

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or in braille please email the Communications Team at communications@manchesterlco.org with the subject line “Accessibility”.

We’ll consider your request and get back to you in 14 business days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email: the Communications Team at communications@manchesterlco.org with the subject line “Accessibility”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Manchester Local Care Organisation is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

N/A

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By 2028, we plan to either fix these or replace them with accessible HTML pages.

MLCO Summary Operating Plan 2024-2025
MLCO Operating Plan 2024-2025
LCO Commissioning Plan
LCO Allied Health Professionals Strategy
MFT Learning Disabilities and Autism Strategy

Any new PDFs or Word documents we publish will meet accessibility standards

Preparation of this accessibility statement

This statement was prepared on 10.12.2025. It was last reviewed on 17.10.2025.

This website was last tested on 17.12.2025. The test was carried out by Dynamite Technology Ltd.

All pages on the website were reviewed using axe DevTools v4.64.1 and subsequently manually reviewed to validate issues and to generate a roadmap of tasks in order for the website to become partially compliant with Web Content Accessibility Guidelines version 2.1 AA standard.