Manchester Macmillan Palliative Care Support Service Leaflet webpage

Manchester Macmillan Supportive and Palliative Care Community Service

Provides treatment and advice to help manage any symptoms

Offer practical advice and support to do the things that are important to you

Support families and carers

Signpost to other services including financial advice

Support you to make choices and plan for your future

Palliative care is care given to people with chronic, often life-limiting illness, with the focus on improving quality of life.

Do you or a family member have cancer or other progressive life-limiting illness? This leaflet contains information for patients and their carers explaining what the Manchester Macmillan Service does and how to contact them.

What does the Macmillan service do?

The service is based in 3 hubs across the city and the teams work in their local Neighbourhoods in North, Central and South Manchester.

The teams provide support for adult patients registered with a Manchester GP who are facing serious life-limiting illness, for example cancer. Our teams will visit patients in their own home or care home and also provide telephone support and advice when required. The teams recognise that emotional, family, financial and spiritual concerns may be just as important to you as physical problems.

The team can:

Provide treatment and advice to help manage any symptoms

Offer practical advice and support to do the things that are important to you

Support families and carers

Signpost to other services including financial advice

Support you to make choices and plan for your future

Who is in the Macmillan Teams?

The teams have the following staff members who are available to provide support, care and advice:

Occupational Therapist

Physiotherapist

Dietitian

Speech and Language Therapist

Medical Consultants

Support staff

Specialist Nurses

Assistant Practitioners

The teams work closely with GPs, District Nurses, urgent response teams and hospital teams.

How to contact us

Our Service is open 7 days a week, 365 days a year.

Your GP, District Nurse, Hospital Doctor or Nurse can refer you to our community service. If you prefer, you or a member of your family can contact us by telephone and speak to one of our team.

Contact the Macmillan team hubs

Each hub will operate from 8am-7pm, seven days a week.

North Manchester area – Beswick
Cornerstones Health Centre

Graham Street

Beswick M11 3AA

0161 470 6719

Central Manchester area – Longsight
Longsight Health Centre

Stockport Road

Longsight M13 0RR

0161 248 1252

South Manchester area – Wythenshawe
Wythenshawe Offices

1 Stancliffe Road

Wythenshawe M22 4PJ

0161 946 8297

0300 303 9650 – single point of access

 

Feedback and concerns

Patient Advice and Liaison Service (PALS)

We welcome all of your feedback about our service. If you have any suggestions, comments or concerns about the services you have received, the Patient Advice and Liaison Service (PALS) team are here to help.

Whether you are a patient, a relative, friend or carer, they will listen to your concerns, help make your voice heard and liaise with the relevant staff to sort out any problems quickly.

Contact the team by email pals@mft.nhs.uk or call 0161 276 8686

Other useful contacts and information

Macmillan Cancer Support website

The Macmillan website provides a range of useful information on cancer, support that is available to you and other topics for both patients and carer/relatives.

Visit www.macmillan.org.uk

Macmillan Support line

The Macmillan Support Line can help with clinical, practical and financial information.

Call on 0808 808 00 00 (7 days a week, 8am-8pm).

Translation and interpretation

It is our policy that family, relatives and friends cannot interpret for patients. Should you require and interpreter, ask us to arrange it for you.