National award for homeless wound service

Natalie Duffy and Clair Priestley at the Houses of Parliament receiving the award.

Natalie Duffy and Clair Priestley at the Houses of Parliament receiving the award.

A pioneering NHS community team providing wound care for homeless and hard to reach groups in North Manchester has won a prestigious national award for their work after nomination by one of the city’s MPs.

Manchester Local Care Organisation’s Community Tissue Viability Service won the national Person-Centred Care Champion Award at the NHS70 Parliamentary Awards in recognition of their work with these groups. They were nominated by Manchester Central MP Lucy Powell and won the regional award for their work before going on to the national awards.

The team has run a wound care drop-in clinic three afternoons a week for the last five years at the Urban Village Medical Practice in Ancoats. The service is for homeless people and others who can be hard-to-reach – for example those with alcohol or drug issues, or otherwise chaotic lifestyles.

At the clinics they assess, diagnose and treat complex wounds like leg ulcers. They also build relationships, encouraging patients to come back for regular treatment when needed and to access additional help or support available to them.

In honour of the 70th anniversary of the NHS, the NHS70 Parliamentary Awards were established to allow MPs to nominate innovative and high-quality care across every constituency in England. MPs could nominate teams they felt had made the biggest improvements to health services in their constituency. The purpose was to thank staff for their dedication, hard work and commitment by recognising and honouring their achievements.

Lucy Powell MP said: “The North Manchester Community Tissue Viability Service epitomises person-centred care and I’m delighted that they have won this award for their drop-in clinics. They provide a vital service and compassionate care to people who may otherwise find it difficult – for a variety of reasons - to access healthcare.”

Nurses Clair Priestley and Natalie Duffy, who help run the service, joined colleagues in London last week to collect their award.

Clair Priestley, Tissue Viability Nurse Lead at Manchester Local Care Organisation, said: “We were so honoured to receive this national award. I am very proud to lead such a fantastic team who deliver such a valuable service to the homeless people of Manchester, and I know that those who attend the service appreciate the hard work of the staff.”

The team are part of the 2,700 staff from Manchester’s adult and children's NHS community and adult social care teams that are now part of the new Manchester Local Care Organisation. MLCO was formed on 1 April 2018 and is a public sector partnership organisation powered by Manchester University NHS Foundation Trust, Greater Manchester Mental Health NHS Foundation Trust, Manchester City Council, Manchester Health & Care Commissioning and the Manchester Primary Care Partnership. It’s brought together out of hospital services in the city under one team for the first time.